At Softreturn, we value your privacy. We only collect the necessary information required to process your digital orders, PRIVACY POLICY
Last updated: August 15, 2026
At Softreturn, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or purchase our digital products.
- INFORMATION WE COLLECT
When you visit Softreturn, place an order, or contact us, we may collect information such as:
- Your name
- Email address
- Billing information
- Payment-related information
- Order and purchase details
- Information you provide when contacting us
We only collect information that is reasonably necessary to operate our store, process orders, provide customer support, and improve our services.
- HOW WE USE YOUR INFORMATION
We may use your information to:
- Process and deliver your digital product purchases
- Send order confirmations and download information
- Provide customer support
- Respond to questions or requests
- Maintain and improve our website and services
- Prevent fraud, abuse, or unauthorized transactions
- Comply with applicable legal obligations
- PAYMENT PROCESSING
Payments may be processed through third-party payment providers such as Stripe, PayPal, or other payment services available on our website.
When you make a purchase, certain information required to process or support your payment may be shared with the relevant payment provider.
Softreturn does not intentionally store your full credit card number or security code on our website. Payment information is handled by the applicable payment processor according to its own privacy and security policies.
- DIGITAL PRODUCT DELIVERY
When you purchase a digital product from Softreturn, we may use your email address and order information to provide access to your purchased files, send download links, and provide order-related communications.
- THIRD-PARTY SERVICES
We may use third-party services that help us operate our website, process payments, deliver products, analyze website performance, or communicate with customers.
These services may process certain information as necessary to provide their services.
We do not sell your personal information for money.
- COOKIES
Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, analyze website traffic, and improve the user experience.
You can manage cookie preferences through your browser settings and, where applicable, through our cookie consent tools.
- DATA SECURITY
We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
- DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
- YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is processed.
To make a privacy-related request, please contact us using the contact information provided on our website.
- CHILDREN’S PRIVACY
Softreturn does not knowingly collect personal information from children under the age required by applicable law.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
- CONTACT US
If you have questions about this Privacy Policy or how we handle your information, please contact us through the contact information provided on our website.